14 YOUR BUYING GUIDE At Keepmoat, we understand that buying a new home is probably one of the biggest decisions you’ll ever make. It’s a major financial commitment too. So, to help you through every step of the process, our friendly team are always on hand. Here is our guide to buying a new home: STEP 01 Reservation STEP 02 Mortgage and Legal Advisors STEP 03 Exchange of Contracts When you’ve found the perfect new Keepmoat home for you, one that ticks all the boxes, it’s time to reserve it. Your Sales Executive will guide you through the reservation agreement. You’ll need to pay a reservation fee ‐ this could be as little as £250* and makes up part of your deposit. It also means, subject to contracts and meeting the timescales in the agreement, the home is yours at the price agreed. The reservation form must be signed and dated by you and our company representative. If you’ve got a home to sell, our Easymove scheme could make moving easy. We manage the sale of your existing home and even pay the estate agent fees. WELCOME LOCATION TRAVEL LINKS SITE PLAN MAKE IT YOUR OWN SPECIFICATION YOUR BUYING GUIDE 30,000 HOMES & COUNTING Once you’ve reserved your dream home, it’s time to appoint a solicitor, apply for your mortgage and decide what options and extras you’d like to add to your new home**. If you need a mortgage and haven’t already arranged one, you’ll need to do so quickly. Your Sale Executive can give you the details of some reputable independent mortgage advisers and solicitors if you need a little help. All mortgage lenders will want to value your new home for themselves before they lend you the money – even on our homes which offer fantastic value for money. When moving house you need a solicitor to carry out the legal work of buying your home – this is called conveyancing. Your solicitor will handle all contracts, provide legal advice and carry out local council searches, work with the Land Registry and transfer the funds to pay for your home. Your Sales Executive will provide you with regular build and sale progress updates to keep you informed throughout your homebuying journey. When all parties are happy that all conditions of the legal contract are fulfilled, the contract between you and Keepmoat will be signed and exchanged. It’s at this time your deposit will be paid to us too. Once the balance of the deposit is paid, the whole transaction becomes legally binding meaning you have committed to buying the home. Please remember that if your deposit is in a bank account that you need to give notice of withdrawal, make sure you let the bank know well in advance to avoid having to pay any penalties and delaying the exchange†. *Reservation fee is regionally or development specific and may be higher in some areas. Please speak to your sales adviser to confirm your reservation fee. **build stage dependent †If the exchange does not take place on the agreed date, we are within our rights to place the property back on the market.
GLENVALE PARK, NIORT WAY, WELLINGBOROUGH, NN8 5ZA 15 STEP 04 Build Completion STEP 05 Legal Completion STEP 06 Move in Once your new home has been through our internal quality inspection process, a NHBC or Local Authority Building Inspector will be invited to undertake a final inspection of your new home. Once the inspector confirms your new homes meets the required standards they will provide a Certificate of Completeness and Compliance (CML). This will then be issued to your appointed solicitor and mortgage provider who need this before releasing the funds. After your CML date and prior to legal completion you will be invited to attend your new home demonstration with both the Site Manager and Sales Executive. During this meeting you will be shown around your new home and be given a demonstration on how to use the appliances such as the boiler. You’re nearly there. Legal completion is the final step. This is when your mortgage lender releases the funds to pay for your home. This is all done through your solicitor. Following the CML, we’ll be able to confirm your expected legal completion*, this is usually two weeks later. Now’s the time to confirm your home removal arrangements and set up any post redirections. We’ll then provide your solicitor with the title deeds of your home and register you as the homeowner with the relevant utility companies. The home is now officially yours! Once you’ve set a completion date, it’s time to move in! Your dream Keepmoat home and a great new chapter awaits… once you’ve unpacked all the boxes. At Keepmoat we believe that customer service shouldn’t come to an end just because you’ve completed your purchase. We provide an excellent aftercare service with our dedicated in‐house Customer Care team on hand to answer any questions or issues you may have with your new home. Leading the way in UK homebuilding We are delighted to have achieved 5‐star builder status in the national Home Builders Federation (HBF) awards. We have been independently recognised by our customers for delivering quality in build and excellent customer service. The Home Builders Federation (HBF) awards 5 stars for customer satisfaction to homebuilders in England and Wales who receive a rating of at least 90% in its National New Homes Customer Satisfaction Survey. This annual survey allows our homeowners the opportunity to rate us on build quality, design, sales and customer care. We're proud to say that more than 9 out of 10 of our customers would recommend us to their friends.