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Keepmoat Homes Annual Report 2021

Annual Report and financial statements for the year ended 31 October 2021.

CHIEF EXECUTIVE

CHIEF EXECUTIVE OFFICER’S STRATEGIC REPORT Operational excellence Additional investments in business technology have allowed us to underpin operations and improve our employee experience, building on the remote team working tools we implemented during the pandemic. These include the enhancement of security technologies to support agile working and investment in our IT Service Desk to provide higher levels of services to our people and support to our customer experience. We have also implemented network upgrades to provide improved connectivity and performance for our regional offices. In early FY21, Anaplan, the leading Financial Analysis and Planning tool, was deployed to support core finance operations. A project is also underway to introduce a new HR and Payroll solution, which will drive efficiencies and provide enhanced and extended capabilities for engagement with our people. 18 KEEPMOAT.COM

STRATEGIC REPORT ANNUAL REPORT & FINANCIAL STATEMENTS 2021 19