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Keepmoat Homes Annual Report 2021

Annual Report and financial statements for the year ended 31 October 2021.

Contents Part 01

Contents Part 01 Strategic Report Part 02 Directors’ Report Chief Executive Officer’s strategic review 06 A regional focus on national delivery 08 The strength of our partnership business model 10 Delivering social value 12 Placing our customers at the heart of our business 16 Operational excellence 18 Positive market positioning 20 Government commitment to housing supply 22 Sustainability and net zero commitments 24 Our Vision, Mission and Values 26 Making the most of our strengths 28 Developing our product 30 Collaborative design and digital management systems 32 Outstanding build quality 34 Sustainability in the supply chain 36 Focusing on our people and our culture 38 Our commitment to Section 172 of the Companies Act 2006 44 Sustainability and environmental management 46 Supporting young people to reach their potential 50 Workplace health and safety 52 Principal risks and uncertainties 54 Chief Financial Officer’s review 62 Directors’ report 66 Part 03 Financial Review Independent Auditor’s report 66 Principal consolidated accounting policies 76 Notes to the consolidated financial statements 83 Principal Company accounting policies 116 Notes to the Company financial statements 117 Directors and Advisors Directors Registered office Independent auditors Bankers M Priest T Beale The Waterfront Lakeside Boulevard Doncaster South Yorkshire DN4 5PL PricewaterhouseCoopers LLP Chartered Accountants and Statutory Auditors Central Square 29 Wellington Street Leeds LS1 4DL Lloyds Bank plc 3rd Floor 10 Gresham Street London EC2V 7JD 2 KEEPMOAT.COM

STRATEGIC REPORT Delivering high quality new homes and delighting our customers is our top priority In the 12-month reporting period, Keepmoat increased its customer satisfaction score to 92.0% ANNUAL REPORT & FINANCIAL STATEMENTS 2021 3