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Keepmoat Homes Homeowner Manual

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  • Heating
  • Boiler
  • Condensation
  • Keepmoat
  • Warranty
  • Extractor
  • Drainage
  • Appliances
  • Soil
  • Warranties
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  • Homeowner
  • Manual
A handy homeowner manual for Keepmoat Homes customers.

37 WELCOME TO YOUR NEW

37 WELCOME TO YOUR NEW HOME keepmoat.com 38 SAFETY FEATURES Keeping you safe is important to us. It’s why your new home includes many safety features. Meters Gas and electric meters are usually found outside your home, near your front door. The meters we install are smart meters. With smart meters you can set energy budgets – which will help you lower your bills. And, you don’t have to send meter readings to get accurate bills – it happens automatically. Your gas meter has a cut‐off valve in case of a gas leak. The valve is usually one with a handle typically located between the main gas meter and your home. This is what you need to operate to shut off your home gas supply. TIP: To make sure your boiler is working efficiently, and safely, you need a boiler check every year. Always use a Gas Safe registered heating engineer. *Location of the water meter and stop tap can vary depending on housetype. Water meter and stop tap Your water meter is typically found outside your home along the footway or at the end of the drive. Your water stop tap will be under your kitchen sink ‐ it's the big, blue lever. If you ever have a leak you can’t contain, use this to turn the water off, then call our Customer Care team. If it's out of hours, call the emergency phone number. Near the stop tap, you’ll also find the isolator valve for the garden tap (where fitted). We suggest turning off the supply to the garden tap during winter to avoid freezing the pipes. Fuse box/consumer unit This safety device controls your electrics. You usually find it in a downstairs cupboard. If a bulb pops it may trip the lighting or if you have a faulty appliance it may trip the sockets. To turn the power back on to the circuit, you simply have to flick the switch up to the ‘on’ position. If it keeps tripping, you will need an electrician to investigate why. The main switch in your fuse box is designed to turn off the electricity supply in your home. It’s important to know which switch this is, so you can turn it off in an electrical emergency. Smoke detectors You will find a smoke detector on each floor. These are different from battery‐powered ones. They are powered by the mains (with a built‐in battery in case of a power cut). One of the main advantages of these is that they are all connected. So if one alarm goes off, they all go off. We recommend you test them often to make sure each detector sounds when one is activated. It’s also a good idea to vacuum the vent occasionally to prevent dust building up. Windows Upstairs windows don’t lock with keys. This is so they can be used as emergency exits if there’s a fire. They do have safety catches to restrict the opening of a window for child safety and security.