01 WELCOME TO YOUR NEW HOME WELCOME TO YOUR NEW HOME Congratulations on buying a new Keepmoat home. We hope you enjoy many years of making great memories here. In this homeowner’s manual, you’ll find all the information you need about your new home, from how your home will settle in over the coming months to how the boiler works. You’ll also find details of your two‐year Keepmoat Homes warranty and your 10‐ year NHBC warranty.
keepmoat.com 02 We’re always here if you need us. At Keepmoat Homes we believe in providing an excellent aftercare service with our dedicated in‐house Customer Care team on hand to address any questions or issues that you may have with your new home. Your solicitor will also provide you with a copy of the National House Building Council (NHBC), Guide to Your New Home booklet and warranty information for your safekeeping. You’ll find details of our Customer Care team on page 03
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