05 WELCOME TO YOUR NEW HOME EMERGENCIES We have provided 24‐hour emergency cover for you as part of your two‐year Keepmoat Homes warranty. This cover is available 24 hours a day, 365 days a year, including bank holidays, Christmas and New Year. Please call the emergency number 01207 503293 only if you encounter any of the problems listed opposite outside of office hours.
keepmoat.com 06 Heating ‐ complete failure of the heating system and or hot water Plumbing ‐ a water leak or flooding that cannot be contained Electrics ‐ a complete failure of the electrics affecting your home only, heating system and/or hot water system Drainage ‐ flooding caused by blocked drains that threaten to enter your home Security ‐ where a fault to a window or external door causes loss of security to your home Safety ‐ if you suspect a gas leak, or are worried that fumes containing carbon monoxide are escaping from a gas appliance, please call the free Gas Emergency Service line immediately on 0800 111 999 (24 hours) or for further details go to www.britishgas.co.uk
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